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Support

Firmware Upgrade by Recovery Mode (user data will be cleared)

1. Download a new firmware and place the firmware onto the ROOT directory of a USB drive.

 

2. Plug the USB drive into an empty USB HOST on the SMART TV BOX.

 

3. With the SMART TV BOX turned off,use a paper clip or pen point to press and hold the small pinhole restore button on the SMART TV BOX

 

4. While pressing the restore button,turn on the SMART TV BOX. Continue to hold the restore button for 5 more seconds,then release it.

 

5. The SMART TV BOX will begin upgrading the firmware from the USB drive.

 

6. Wait for the SMART TV BOX to complete the upgrade. Please be patient as it may take around 5 minutes to complete.

 

7. When finished, The SMART TV BOX will auto reboot.

Firmware upgrade from Settings Menu (user data will not be cleared)

1. Download a new firmware and place the firmware onto the ROOT directory of a USB drive.

 

2. Plug the USB drive into an empty USB HOST on the SMART TV BOX.

 

3. Go to Settings→System→System upgrade to select/click the letter of the USB drive.

 

4. The SMART TV BOX will begin upgrading the firmware from the USB drive.

 

5. Wait for the SMART TV BOX to complete the upgrade. Please be patient as it may take around 5 minutes to complete.

 

6. When finished, The SMART TV BOX will auto reboot.

Firmware Download

(NOTICE:DO NOT install previous firmwares once the firmwares are upgraded to the latest 3.0.2 version.)

 

Model Firmware Version Size Download Link
Q1 quadcore HMD-3.0.4 2016-08-18.181144 541M

    http://www.mediafire.com/download/d3ex7ra97b7txga/update.zip

Q3 quadcore HMD-3.0.4 2016-08-18.181144 541M

    http://www.mediafire.com/download/8ta6vp8bte32i1q/update.zip

Q5 quadcore HMD-3.0.3 2015-12-11.095610 516M

    http://www.mediafire.com/download/77d4df5bji4xk8r/update.zip

Q8 quadcore HMD-3.0.4 2016-08-19.164101 541M

    http://www.mediafire.com/download/6ovr78fna57g9o8/update.zip

Q10 quadcore HMD-3.0.3 2015-12-14.092330 516M

    http://www.mediafire.com/download/6t3hr2su1qo4hss/update.zip

M3 quadcore HMD-3.0.4 2016-08-22.170942 541M

    http://www.mediafire.com/download/vpwb6hzwvkagb2b/update.zip

H8 octacore HMD-1.1.7 2017-03-24.175902 679M

    http://www.mediafire.com/file/etrsqrwc92gev4b/update.zip

M6 quadcore HMD-3.0.4 2016-08-22.181143 542M

    http://www.mediafire.com/download/lwl4x3mb34ld4l9/update.zip

Q10 Pro

(Android N to Android N)

HMD-2.0.7 2018-01-12.113104 630M

    http://www.mediafire.com/file/pkd2njkwvrgauvn/update.zip

Q10 Pro

(Android L to Android N)

HMD-2.0.4 2017-07-05.191425 720M

    http://www.mediafire.com/file/sgwbfs3gqnduwf7/update.zip

Q5 Pro

(Android N to Android N)

HMD-2.0.7 2018-01-13.094413 630M

    http://www.mediafire.com/file/yo6v4py5v99o28y/update.zip

Q5 Pro

(Android L to Android N)

HMD-2.0.4 2017-07-07.142542 720M

    http://www.mediafire.com/file/sqbxyjm2sjb7bdx/update.zip

H8 Plus HMD-1.1.7 2017-03-15.193212 679M

    http://www.mediafire.com/file/vyzk7mkysf42614/update.zip

H8 Lite HMD-1.1.7 2017-03-15.183641 679M

    http://www.mediafire.com/file/tzzu3wksym4rgrm/update.zip

A5 HMD-2.0.5 2017-06-30.102521 880M

    http://www.mediafire.com/file/qav2bzifcd8nyl1/update.zip

H1 HMD-1.1.2 2017-06-12.133351 754M

    http://www.mediafire.com/file/xxvult58f222f2w/update.zip

Q30 HMD-2.0.7 2018-01-12.123147 626M

    http://www.mediafire.com/file/okoom64im6sjrop/update.zip

Notice

1. http://www.mediafire.com/file/sgwbfs3gqnduwf7/update.zip for Q10 Pro is used to upgrade from Android L OS to Android N2.0.4 (Android L to Android N)

 

2. http://www.mediafire.com/file/sqbxyjm2sjb7bdx/update.zip for Q5 Pro is used to upgrade from Android L OS to Android N2.0.4 (Android L to Android N)

 

Please make sure to use the right firmware package for upgrade, otherwise it will destroy your TV Box.